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Duplicate Merge Error - ORA-00001: Unique Constraint (FUSION.HZ_PARTY_USG_ASSIGNMENTS_U1) Violated (Doc ID 2784749.1)

Last updated on JUNE 29, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.21.01.0 to 11.13.21.04.0 [Release 1.0]
Oracle Customer Data Management Cloud Service - Version 11.13.21.01.0 to 11.13.21.04.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.13.21.01.0 version, Accounts, Contacts, Households

We are getting merge error - ORA-00001: unique constraint (FUSION.HZ_PARTY_USG_ASSIGNMENTS_U1) violated : ORA-06512: at "FUSION.ZCH_BULK_MERGE_PKG", line 3322 ORA-06512: at "FUSION.ZCH_BULK_MERGE_PKG", line 3255 ORA-06512: at "FUSION.ZCH_BULK_MERGE_PKG", line 8905.

ERROR
-----------------------
ORA-00001: unique constraint (FUSION.HZ_PARTY_USG_ASSIGNMENTS_U1) violated : ORA-06512: at "FUSION.ZCH_BULK_MERGE_PKG", line 3322 ORA-06512: at "FUSION.ZCH_BULK_MERGE_PKG", line 3255 ORA-06512: at "FUSION.ZCH_BULK_MERGE_PKG", line 8905.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create contact duplicate resolution request
2. Process request; the merge ends in error

Cause

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In this Document
Symptoms
Cause
Solution
References


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