When Using P6 Web Services in the Oracle Cloud the Error "A server exception occured while trying to perform username token authentication: Authentication to IDCS Failed for username-<USERNAME>" Occurs When MFA is Enabled
(Doc ID 2784793.1)
Last updated on NOVEMBER 29, 2024
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.1 and laterPrimavera Web Services - Version 23.12.8.0 to 23.12.8.0 [Release 23.12]
Information in this document applies to any platform.
Symptoms
When attempting to run a P6 Web Services request in the Oracle Cloud, the following error occurs.
ERROR
-----------------------
A server exception occured while trying to perform username token authentication: Authentication to IDCS Failed for username-<USERNAME>
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a request in SoapUI. For example:
<v2:ReadProjects>
<!--1 or more repetitions:-->
<v2:Field>Id</v2:Field>
</v2:ReadProjects>
2. Add the P6 user credentials to the request header
3. Run the request
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |