When Using P6 Web Services in the Oracle Cloud the Error "A server exception occured while trying to perform username token authentication: Authentication to IDCS Failed for username-<USERNAME>" Occurs (Doc ID 2784793.1)

Last updated on JUNE 17, 2021

Applies to:

Symptoms

When attempting to run a P6 Web Services request in the Oracle Cloud, the following error occurs.

ERROR
-----------------------
A server exception occured while trying to perform username token authentication: Authentication to IDCS Failed for username-<USERNAME>

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a request in SoapUI. For example:
       <v2:ReadProjects>
        <!--1 or more repetitions:-->
        <v2:Field>Id</v2:Field>
     </v2:ReadProjects>
  

2. Add the P6 user credentials to the request header
3. Run the request

Changes

Cause

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