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Unable To Perform A Partial Reversal Of A Debit Memo (Doc ID 2785162.1)

Last updated on AUGUST 02, 2023

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.2 and later
Information in this document applies to any platform.


When attempting to reverse one item on a posted debit memo, the following error occurs:

component * you must enter a value

The issue can be reproduced at will with the following steps:
  1. Login to ReIM
  2. Search for a Debit Memo (cost of Qty) in Posted status.
  3. Go to Action -> Reverse
  4. Debit Memo Reversal form pops up. Select one item that needs to be reversed. Observe that the form does not allow to be submitted without all items marked for reversal.




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