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Unable To Use Credit Memo Cost - No Tax Template To Create Credit Memo (Doc ID 2785208.1)

Last updated on JULY 09, 2021

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.2 and later
Information in this document applies to any platform.


On : 19.2 version, Document Creation

When attempting to create a Credit Memo Cost via the Upload functionality using the template "Credit Memo Cost - No Tax".
the following errors occur:

 - Detail or Non Merch Information is required for the document type
 - Invalid template format

The issue can be reproduced at will with the following steps:
  1. Login to ReIM
  2. Navigate to Data Loading, download template - credit memo cost - no tax template
  3. Popluate the required data in the template
  4. Upload the populated Credit Memo Cost - No Tax template

Observe that the upload fails with Error Detail - UNIT_TAX_CODE with the error Invalid template format



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