Unable To Use Credit Memo Cost - No Tax Template To Create Credit Memo
(Doc ID 2785208.1)
Last updated on JULY 09, 2021
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.2 and laterInformation in this document applies to any platform.
Symptoms
On : 19.2 version, Document Creation
When attempting to create a Credit Memo Cost via the Upload functionality using the template "Credit Memo Cost - No Tax".
the following errors occur:
- Invalid template format
The issue can be reproduced at will with the following steps:
1. Login to ReIM
2. Navigate to Data Loading, download template - credit memo cost - no tax template
3. Popluate the required data in the template
4. Upload the populated Credit Memo Cost - No Tax template
Observe that the upload fails with Error Detail - UNIT_TAX_CODE with the error Invalid template format
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |