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Approval On Price Item Not Showing Correctly when the description is changed only. (Doc ID 2785408.1)

Last updated on JULY 09, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

On : NA version, ENV - Environment

ACTUAL BEHAVIOR
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Approval on Price Item not showing correctly.

On the Price Item only the change was made on the description, parameters are also showing highlighted in RED.
 
STEPS
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The issue can be reproduced at will with the following steps:
1. Search for price item 5105
2. Update the Description, remove “*” from the suffix
3. Save the change and send for approval
4. Login as approver
5. Search for the approval transaction related to this change
6. Click on board cast button
7. Click on “view”

When only the description is changed, the Parameters are also shown as RED (i.e. as if it was deleted and added).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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