CREDIT REVIEW SCORE IS NOT CORRECT FOR CERTAIN CUSTOMER ONLY IF THEY USES OPEN AUTHORIZATION AMOUNT DATA POINT AND CONTAINS EXPIRED AUTHORIZATION
(Doc ID 2785521.1)
Last updated on JUNE 30, 2021
Applies to:Oracle Fusion Receivables Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.
On : 220.127.116.11.0 version, Customer Billing (Transactions)
For new case folders, the Open Credit Authorization Amount is not displaying
the correct amount.
The 'Open Credit Authorization Amount' is showing the sum of all previous EXPIRED and CANCELLED records
The issue can be reproduced at will with the following steps:
1. Created Open Credit Authorization Amounts for the Customer Account
2. Create a case Folders
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