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Email And Phone Number Verification Introduced in 21B Does Not Work in CDM UI Realtime (Doc ID 2785539.1)

Last updated on JUNE 17, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.


After enabling the Email and Phone verification Services, this feature works when creation contact in SUI but does not when creating contact in CDM UI.


Steps to Enable:

Sign in as a sales administrator.
In Setup and Maintenance, navigate to:

Offering: Sales
Functional Area: Data Quality Verification Services
Quick Setup (under the Settings icon)

On the Configure Verification Services page, select Email and Phone to enable email and phone verification.


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In this Document

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