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Manual Transactions Creating Wrong Business Unit SOURCE_ORG_ID On Transaction (Doc ID 2786575.1)

Last updated on JUNE 22, 2021

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

If user has access to multiple business units, when user create a manual transaction , the Source Business Unit ( SOURCE_ORG_ID ) field is populated with the wrong business unit.

The expectation is that both columns (SOURCE_ORG_ID and ORG_ID) should be the same value OR the SOURCE_ORG_ID is blank.

STEPS
The issue can be reproduced at will with the following steps:
1. Credits and Earnings > Manage Transactions > Create
2. The UI defaulted in Business Unit = BU1
3. User select a different Business Unit = BU2 and enter the rest of the transaction details , SAVE
4. Run Classification and noticed the transaction error
5. Review the transaction and noticed the SOURCE_ORG_ID has wrong business unit ( ie. BU1 ).  The ORG_ID has the correct business unit ( ie. BU2 ).


Cause

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In this Document
Symptoms
Cause
Solution
References


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