PRC:PO: Purchase Order Stuck in Rejected/pending Approval Status Due to Document Partially Renumbered Using Soap Service
(Doc ID 2786633.1)
Last updated on SEPTEMBER 15, 2024
Applies to:
Oracle Fusion Purchasing Cloud Service - Version 11.13.21.01.0 and laterOracle Fusion Purchasing - Version 11.13.21.01.0 and later
Information in this document applies to any platform.
Symptoms
Approval Setup using BPM
Affected Purchase Orders
1) PO1 - Rejected
2) PO2 - Pending Approval
1) PO1 Created by Webservices in to workflow it got Rejected instead of Auto Approve.
2) When when tried to resubmit it goes to Pending Approval Status
3) When trying to bypass clicking on Manage Approval shows following error occurs.
UI Error Clicking on Manage Approvals
An error occurred when processing your request for approval. Contact your help desk. (PO-2055675) Share this info with your helpdesk. System fault encountered in Human Workflow. Review the error details in the Transaction Console work area and recover the transaction.
Error in logs Transaction Console - TAC_ISSUE_log.txt
ORA-12899: value too large for column "FA_FUSION_SOAINFRA"."WFMESSAGEATTRIBUTE"."STRINGVALUE" (actual: 2322,maximum: 2000)
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |