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PRC:PO: Purchase Order Stuck in Rejected/pending Approval Status Due to Document Partially Renumbered Using Soap Service (Doc ID 2786633.1)

Last updated on JUNE 29, 2021

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.21.01.0 and later
Oracle Fusion Purchasing - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

Approval Setup using BPM

Affected Purchase Orders
1) PO1 - Rejected
2) PO2 - Pending Approval

1) PO1 Created by Webservices in to workflow it got Rejected instead of Auto Approve.
2) When when tried to resubmit it goes to Pending Approval Status
3) When trying to bypass clicking on Manage Approval shows following error occurs.

UI Error Clicking on Manage Approvals

An error occurred when processing your request for approval. Contact your help desk. (PO-2055675) Share this info with your helpdesk. System fault encountered in Human Workflow. Review the error details in the Transaction Console work area and recover the transaction.

Error in logs Transaction Console - TAC_ISSUE_log.txt

ORA-12899: value too large for column "FA_FUSION_SOAINFRA"."WFMESSAGEATTRIBUTE"."STRINGVALUE" (actual: 2322,maximum: 2000)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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