Deliverability: Explanation on bounces marked as Soft instead of Hard (Doc ID 2786898.1)

Last updated on JUNE 24, 2021

Applies to:

Oracle Responsys Marketing Platform Cloud Service - Version 5X to 6X [Release 5x to 6x]
Information in this document applies to any platform.

Goal

The following document is for explaining the reasoning for bounces marked as soft instead of hard. You may review this information and accordingly adjust your email strategy to reduce the unwanted bounces.

Solution

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Goal

Solution

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Deliverability: Explanation on bounces marked as Soft instead of Hard (Doc ID 2786898.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!