FA: SCM: Pricing: Pricing Strategy Not Choosing Correct Price List Based on Order Currency and One Pricing Strategy. (Doc ID 2787377.1)

Last updated on FEBRUARY 01, 2024

Applies to:

Symptoms

On : 11.13.21.01.0 version, Pricing

ACTUAL BEHAVIOR
---------------
Sales Order Price List Default - Not Considering Business Unit and Order Currency.
Creating sales orders in multiple Business Units, each BU has different order currencies. To achieve pricing requirements, they have created different price lists for different BU's for each order currency. So the expectation is, when ever create sales order, once you change the order currency, system should consider the appropriate price list and should default the price from that price list for the selected item. But, what ever the BU selected, Customer Bill-To selected, currency changes happened, always price is defaulting from only one price list.


EXPECTED BEHAVIOR
-----------------------
Expect to pull price list based on BU and Currency.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management.
2. Create Order.
3. Enter AU Business Unit, Currency AUD - Australian Dollar.
3. Enter Item.
4. Pulling wrong price list MGC Price List EUR.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.