Reports Scheduled in BIP not getting delivered on email even after SMTP configuration
(Doc ID 2787758.1)
Last updated on JANUARY 07, 2025
Applies to:
Oracle Life Sciences Argus Safety Cloud Service - Version 8.2 and laterInformation in this document applies to any platform.
Symptoms
Email is not delivered for the scheduled report in BIP and observed below error in Report Job Log:
[040521_151816174][oracle.xdo.delivery.smtp.SMTPDeliveryRequestHandler][STATEMENT] Message has not been sent for following addresses by some reason: manish.gakhar@nextrove.com
554 5.2.0 STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message.[040521_151816240][oracle.xdo.delivery.smtp.SMTPDeliveryRequest][STATEMENT] submit(): Finished calling DeliveryRequestHandler.submitRequest()
[040521_151816240][oracle.xdo.delivery.smtp.SMTPDeliveryRequest][STATEMENT] submit(): Process done successfully. Exiting submit()
[040521_151816240][][STATEMENT] ===== NotificationHandler.sendNotification :: Done sending warning notification tomanish.gakhar@nextrove.comfor [INSTANCE_JOB_ID=1120]
[040521_151816240][][STATEMENT] ======== ProcessorUtil.endJobAction :: Completed to sendNotification for INSTANCE_JOB_ID=[1120]
[040521_151816240][][STATEMENT] temp file is created: /u01/basedir/app/oracle/products/fmw/12.2.1.4/user_projects/domains/bi_domain/servers/bi_server1/tmp/_WL_user/bipublisher_11.1.1/to5gma/public/xdo/service1/tmp/xmlp5406644823189151001tmp
554 5.2.0 STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message.[040521_151816240][oracle.xdo.delivery.smtp.SMTPDeliveryRequest][STATEMENT] submit(): Finished calling DeliveryRequestHandler.submitRequest()
[040521_151816240][oracle.xdo.delivery.smtp.SMTPDeliveryRequest][STATEMENT] submit(): Process done successfully. Exiting submit()
[040521_151816240][][STATEMENT] ===== NotificationHandler.sendNotification :: Done sending warning notification tomanish.gakhar@nextrove.comfor [INSTANCE_JOB_ID=1120]
[040521_151816240][][STATEMENT] ======== ProcessorUtil.endJobAction :: Completed to sendNotification for INSTANCE_JOB_ID=[1120]
[040521_151816240][][STATEMENT] temp file is created: /u01/basedir/app/oracle/products/fmw/12.2.1.4/user_projects/domains/bi_domain/servers/bi_server1/tmp/_WL_user/bipublisher_11.1.1/to5gma/public/xdo/service1/tmp/xmlp5406644823189151001tmp
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |