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Reports Scheduled in BIP not getting delivered on email even after SMTP configuration (Doc ID 2787758.1)

Last updated on JUNE 29, 2021

Applies to:

Oracle Argus Safety Cloud Service - Version 8.2 and later
Information in this document applies to any platform.

Symptoms

Email is not delivered for the scheduled report in BIP and observed below error in Report Job Log:

[040521_151816174][oracle.xdo.delivery.smtp.SMTPDeliveryRequestHandler][STATEMENT] Message has not been sent for following addresses by some reason: manish.gakhar@nextrove.com
554 5.2.0 STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message.[040521_151816240][oracle.xdo.delivery.smtp.SMTPDeliveryRequest][STATEMENT] submit(): Finished calling DeliveryRequestHandler.submitRequest()
[040521_151816240][oracle.xdo.delivery.smtp.SMTPDeliveryRequest][STATEMENT] submit(): Process done successfully. Exiting submit()
[040521_151816240][][STATEMENT]  ===== NotificationHandler.sendNotification :: Done sending warning notification tomanish.gakhar@nextrove.comfor  [INSTANCE_JOB_ID=1120]
[040521_151816240][][STATEMENT]  ======== ProcessorUtil.endJobAction :: Completed to sendNotification for INSTANCE_JOB_ID=[1120]
[040521_151816240][][STATEMENT] temp file is created: /u01/basedir/app/oracle/products/fmw/12.2.1.4/user_projects/domains/bi_domain/servers/bi_server1/tmp/_WL_user/bipublisher_11.1.1/to5gma/public/xdo/service1/tmp/xmlp5406644823189151001tmp

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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