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SQL query time exceeds the limit (2400 sec) Attempting to Run Subledger Period Close Exceptions Report (Doc ID 2788088.1)

Last updated on JULY 12, 2021

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.
Body SR 3-26284926191

Symptoms

On Fusion 11.13.21.01.0,  find that there are performance issues with Subledger Period Close

The Subledger Period Close Exceptions Report times out  with the following Error:

SQL query time exceeds the limit (2400 sec)

 

Customer is running this report as part of month-end period close process.

USUAL BEHAVIOR:

-------------------
It usually only takes a couple of minutes to complete successfully whether there are exceptions to report or not.
Expected reports to run successfully within minutes

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Previous Workarounds:
Processing some unprocessed reports, Projects items etc... , the report then ran and completed successfully.

Changes

 None

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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