Database Creation Using OCI Is Failing - ERROR : clone there was an error running clone.pl across nodes, please contact support
(Doc ID 2788210.1)
Last updated on FEBRUARY 16, 2024
Applies to:
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and laterOracle Cloud Infrastructure - Database Service - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.
Symptoms
On : 19c, New or reprovisioning
Jun 25, 2021 3:39:56 PM UTC Creating Oracle Database Service [DB19C]...
Jun 25, 2021 3:50:31 PM UTC Failed to configure Oracle Database Server...[ SCRIPT execution errors in [35.12.202.34]: Use of uninitialized value $oss_uri in string eq at /var/opt/oracle/ocde/assistants/prep/../../../perl_lib/DBAAS/cswlib.pm line 255. INFO : dbbits : /var/opt/oracle/dbaas_acfs/dbnid/APR2021/db19000_bits_EXA.zip is found to be used INFO : setting oh_acfs in creg INFO : Running clone.pl ERROR : clone.pl failed : 25 ERROR : Assistant prep has failed, please check ocde logfile /var/opt/oracle/log/DB19C/ocde/ocde_2021-06-25_11:40:07.33710563933.log Use of uninitialized value $oh in concatenation (.) or string at /var/opt/oracle/ocde/ocde line 2459. corereg: secure: Wallet location is not defined, securing corereg means losing all credentials. INFO: Total time taken by ocde is 579 seconds #### Completed OCDE with errors, please check logs #### ]
ERROR : clone there was an error running clone.pl across nodes, please contact support
clone unsuccessful for vm : exacc02vm01
ERROR : clone there was an error running clone.pl across nodes, please contact support
2021-06-25 11:49:39.299414 - cmd took 171.205747127533 seconds
2021-06-25 11:49:39.299740 - WARN : non-zero status returned
Command: /usr/bin/perl /var/opt/oracle/ocde/assistants/prep/clone.pl /u02/app/oracle/product/19.0.0.0/dbhome_2 /u02/app/oracle DB19C /var/opt/oracle/dbaas_acfs/dbnid/APR2021/db19000_bits_EXA.zip
Exit: 25
Excerpt:
Invoking clone for oh : /u02/app/oracle/product/19.0.0.0/dbhome_2, ob: /u02/app/oracle, dbname : DB19C, bits : /var/opt/oracle/dbaas_acfs/dbnid/APR2021/db19000_bits_EXA.zip
INFO : setting up clone on vm : oracc101vm02
INFO : /var/opt/oracle/dbaas_acfs/dbnid/APR2021/db19000_bits_EXA.zip found! executing clone script on vm : exacc02vm01
clone unsuccessful for vm : exacc02vm01
ERROR : clone there was an error running clon
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |