My Oracle Support Banner

Promotion Cancel Reason is Shwing Wrong Value (Doc ID 2788440.1)

Last updated on JULY 01, 2021

Applies to:

Oracle Retail Pricing Cloud Service - Version 19.2 and later
Information in this document applies to any platform.

Symptoms


Promotion cancel reason showing the wrong description(Code_desc+ code) on the system options screen.


Steps to reproduce:


1. Login to Pricing.
2. Go to system options screen.
3. Validate Promo Cancel reason.
Note: for price change and clearance reason codes are as expected.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.