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OIC-C Servers Are Not Starting And Logs Shows Exception "Java.sql.SQLException: ORA-00257: Archiver error. Connect AS SYSDBA only until resolved." (Doc ID 2788906.1)

Last updated on JULY 02, 2021

Applies to:

Oracle Integration - Version 17.4.1 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.04.0 version, CX Integration

ACTUAL BEHAVIOR
---------------
Not able to start OIC-C instance and server startup fails with below error in the logs.

ERROR
-----------------------

Jun 16, 2021 1:43:59 PM oracle.security.jps.internal.policystore.util.JpsDataManagerUtil getDBConnection
WARNING: Can not connect DB with URL jdbc:oracle:thin:@//<host>:1521/PDB1.<ID>.oraclecloud.internal
java.sql.SQLException: ORA-00257: Archiver error. Connect AS SYSDBA only until resolved.

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:466)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:399)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:391)
at oracle.jdbc.driver.T4CTTIoauthenticate.processError(T4CTTIoauthenticate.java:503)
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:546)
at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:269)
at oracle.jdbc.driver.T4CTTIoauthenticate.doOSESSKEY(T4CTTIoauthenticate.java:464)
at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:637)
at oracle.jdbc.driver.PhysicalConnection.connect(PhysicalConnection.java:793)
at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:33)
at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:614)
at java.sql.DriverManager.getConnection(DriverManager.java:664)
at java.sql.DriverManager.getConnection(DriverManager.java:247)

STEPS TO REPRODUCE:

-------------------------


- Start OIC-C servers from PSM UI

Cause

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In this Document
Symptoms
Cause
Solution
References


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