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PRC:PO:Supplier Not Receiving Properly The Purchase Order Attachments In Email (Doc ID 2790231.1)

Last updated on AUGUST 12, 2022

Applies to:

Oracle Fusion Purchasing Cloud Service - Version and later
Oracle Fusion Purchasing - Version and later
Information in this document applies to any platform.


Having a customization for "Purchase Document E-Mail Report" template, in order to modify the body content of the email sent to suppliers.

However, when supplier receives the email, the attached PDF of the purchase order is shown as a long string of characters in the supplier's email reader.

If we switch to the seeded "Purchase Document E-Mail Report" template, then the attachments are show in the proper way, as an icon, from which purchase order PDF can be downloaded.

Why is this happening?


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In this Document

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