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Receipts Cannot Be Re-processed, Failing With an Error : "ORA-01476: DISTRIBUTION_SQL.DISTRIBUTE_PO_ALLOC " (Doc ID 2790329.1)

Last updated on JULY 13, 2021

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.0 to 19.2 [Release 19.0 to 19.2]
Information in this document applies to any platform.

Symptoms

Receipts fails with the following error message :

ERROR
---------

Error ORA-01476: divisor is equal to zero returned by program unit DISTRIBUTION_SQL.DISTRIBUTE_PO_ALLOC.


Steps To Recreate:

  1. Create cross dock PO and allocation.
  2. Move PO to Worksheet status.
  3. Message is displayed:          "Do you want to cancel the Allocation" - click YES.
  4. Reapprove PO.
    a. Click YES on "There are some items which are not allocated….."
  5. Notice there is no message or process to re-approve Allocations.
  6. Ship the PO.
  7. Receive the PO and notice failure in RIB-RMS.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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