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Fusion Global Payroll - Generate Payslip Process Displays No Data Although The Payslip Can Be Seen Within Person Results (Doc ID 2791103.1)

Last updated on JULY 13, 2021

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 21.04 , Global Payroll

ACTUAL BEHAVIOR
---------------
Generate Payslip Process has no data although the payslip can be seen within person results
When downloading the file there is no data, however via individual person results  can view the payslip with data.


EXPECTED BEHAVIOR
-----------------------
Employees to be included in the output for the Generate Payslip process.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Calculate payroll,Calculate prepayments, Archive Periodic Payroll results, Make EFT Payments
2. Run Generate payslips process
3. In reviewing the paper output for the process, no employees are included.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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