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Cancelling copy of unsaved Opportunity returns to wrong Opportunity (Doc ID 2791290.1)

Last updated on JULY 19, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

When trying to copy an opportunity, user gets a message prompt to save or discard the changes

Steps to reproduce:
1)Select an Opportunity that isn't the first one on the landing page
2)Make a change to the Opportunity and don't save
3)Select Actions -> Copy Opportunity
4)A warning message will appear
Select Discard
5)Notice that the Opportunity has now changed to the first one in the opty
list.
6) now if we do a copy the changed opty gets copied.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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