Oracle Fusion Recruiting Cloud: Message in ChatBot with Oracle Digital Assistant (ODA): "Invalid site. Please configure custom skill parameter sitemapping for the channel.." (Doc ID 2792254.1)

Last updated on NOVEMBER 09, 2023

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Problem Description:

When using Oracle Digital Assistant (ODA), the first message that the ChatBot sends is:

Invalid site. Please configure custom skill parameter sitemapping for the channel {Channel Name}.

After that, the correct opening message is received:

Hello and welcome to careers at {Candidate Experience site name}

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In this Document

Symptoms

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