My Oracle Support Banner

Users Can Not See Service Request Icon Or Service Infolets (Doc ID 2792830.1)

Last updated on APRIL 16, 2024

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

Our users are reporting they can’t see the Service Requests icon or the Service infolets. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.