My Oracle Support Banner

Periodic Mass Copy Fails With fa_lease_expense_rollback_pub.do_all_books ORA-20001: XLA-870557 Errors (Doc ID 2792969.1)

Last updated on AUGUST 05, 2021

Applies to:

Oracle Fusion Assets Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to run Periodic Mass Copy, the following error occurs:

 A system error occurred. Contact your help desk. Details: A system error has  occurred in the program xla_events_pkg.get_event_info, No event exists for the document represented by the given source information..
 Action: Contact Oracle Support for assistance.
 fa_lease_expense_rollback_pub.do_all_books
 ORA-20001: XLA-870557: A system error occurred. Contact your help desk.
 Details: A system error has occurred in the program
 xla_events_pkg.get_event_info, No event exists for the document represented  by the given source information..

Changes

 The tax book is directly attached to a secondary ledger.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.