BIP Report Jobs Fail To Send Emails Intermittently (Doc ID 2793437.1)

Last updated on MARCH 09, 2023

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.22.07.0 and later
Oracle Fusion Inventory Management Cloud Service - Version 11.13.22.07.0 and later
Oracle Fusion Financials Common Module Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

BI Report jobs are intermittently failing to send emails.

Steps

Login to Fusion
Run a BI report job which sends out an EMAIL
Email is not delivered, and the error is seen on the report job history page

Error Message

Cause

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In this Document

1) Enable Notifications for all report jobs. This provides timely notifications to the user initiating the report jobs about the status of the report job, this will help in quickly and accurately identifying which jobs have failed and need attention

For new jobs :

For existing jobs :

2) Once all failed jobs have been identified, there are 2 options

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