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How to Configure an External SMTP Server in OTM/GTM Cloud (Doc ID 2794257.1)

Last updated on JUNE 16, 2023

Applies to:

Oracle Transportation Management Cloud Service - Version 21.1 and later
Oracle Global Trade Management Cloud Service - Version 21.1 and later
Information in this document applies to any platform.


OTM/GTM supports customers configuring OTM to relay email via their own SMTP server.

Doing so alleviates the need to configure SPF/DKIM and the need to create an Approved Sender since the email will bypass OCI and be sent by customer's SMTP host.

Note: Only authenticated SMTP transport with TLS is supported on Port 587.

*This option is supported only for the new Gen2 Oracle Cloud Infrastructure (OCI) environments.



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