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Fusion Global payroll:When Accessing Tax Credit Information Option Shows A Different Employee Name (Doc ID 2794282.1)

Last updated on OCTOBER 12, 2021

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.21.10.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.04.0 version,
 Global Payroll

ACTUAL BEHAVIOR
---------------
When accessing the Tax Credit Information Option from the Payroll screen, nothing appears on the screen, except for the employee's payroll picture, the word NULL, and a different employee's name and employee number that is NOT the employee logged in. Several people have tried it and they are all seeing the same information for XXX and his employee number, despite being logged on as themselves.

EXPECTED BEHAVIOR
-----------------------
It should not display any information for other employee.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Me : Pay : Tax Credit Information
2. Showing other employee name and Null

Cause

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In this Document
Symptoms
Cause
Solution


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