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Fusion Absence Management: Unable to Withdraw Absence (Doc ID 2794507.1)

Last updated on AUGUST 05, 2021

Applies to:

Oracle Fusion Absence Management Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

Issue in withdrawal of leave on production after approval succeed it stopped with below error:

Message Type Error
Process Name Post approval processing
Message Text An error has occurred. (ANC-3405194) Details: Contact your absence administrator with the following details:
Module AbsenceEval, Method postApprovalProcess and Error Exception during absence post approval processing. JBO-25014: Another user has changed the row with primary key oracle.jbo.Key[300000004017644 ]..

STEPS TO REPLICATE:
=============
The issue can be reproduced at will with the following steps:
- When we try to withdraw submitted Sick Leave on 23-08-2020 to 25-08-2020 shows Post Approval Processing Error

Cause

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In this Document
Symptoms
Cause
Solution


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