My Oracle Support Banner

Fusion Global HR: Approval Fails After Approving The Transaction (Doc ID 2794876.1)

Last updated on MARCH 23, 2023

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.01.0 version, Global Human Resources

When attempting to terminate an employee
the following error occurs.

ERROR
-----------------------
Error: JBO-29000: Unexpected exception caught: java.lang.NullPointerException, msg=null

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

• Go to quick action – termination
• Search for the person
• Terminate the person.
• The transaction goes to approval
• This person claims the transaction and approves it
• Transaction is failing after it is approved


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.