My Oracle Support Banner

'An Undefined Error Had Occurred' Error When Using 'Generate Document' Action With Special Characters In Report Description (Doc ID 2794932.1)

Last updated on AUGUST 12, 2022

Applies to:

Oracle Transportation Management Cloud Service - Version 21.1 and later
Information in this document applies to any platform.

Symptoms

When clicking on 'Generate Document' Action from Shipment Actions, the following error appears:

The issue can be reproduced at will with the following steps:

1. Access the application
2. Select a Shipment and run the 'Generate Document' Action

The above error appears.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.