My Oracle Support Banner

Can't Verify User Account With IDCS And OAC error - External provider via SAML - HelloID (Doc ID 2795687.1)

Last updated on JANUARY 09, 2024

Applies to:

Identity Cloud Service (IDCS) - Version N/A to N/A
Information in this document applies to any platform.

Goal

Login UI ERROR:

ERROR
----------
Oracle Identity Cloud Services cannot authenticate the user account, contact your system administrator.

Resolve authorization flow and access to OAC:
SAML SSO using HelloID and PaaS service access via the SAML with a seamless flow.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.