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RPASCE : "Could not connect to server" Error While Accessing SFTP (Doc ID 2796330.1)

Last updated on AUGUST 12, 2021

Applies to:

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service Plus - Version 16.0 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 16.0 and later
Oracle Retail Demand Forecasting Cloud Service - Version 16.0 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 17.0 and later
Oracle Retail Assortment & Item Planning Fashion Soft Lines Cloud Service - Version 16.0 and later
Information in this document applies to any platform.

Goal

The following error is thrown when connecting to SFTP Server and users cannot access it:

Error: FATAL ERROR: Received unexpected end-of-file from SFTP server
Error: Could not connect to server

Solution

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