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Newer Reps Are Not Showing Up In Datafox (Doc ID 2797030.1)

Last updated on JUNE 27, 2022

Applies to:

Oracle DataFox Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Integrations

ACTUAL BEHAVIOR
---------------
Account owners is SFDC is not reflecting for few reps in datafox

EXPECTED BEHAVIOR
-----------------------
Account owner in data fox should be in sync up with SFDC

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Have a customer in SFDC with account owner
2.SYnc the data to data fox
3.Accout owner is not showing up for the customer in data fox

Cause

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In this Document
Symptoms
Cause
Solution
References


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