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Simple Pack Items Created In MFCS Don't Populate Item_component Table In SIOCS (Doc ID 2797292.1)

Last updated on SEPTEMBER 10, 2021

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

When we create a simple pack item in MFCS, it flows to SIOCS successfully, but doesn't populate ITEM_COMPONENT table in SIOCS DB. Looking at ItemCre messages in MPS_STAGED_MESSAGE, we see that the following message segment is missing (sample data):

<itemBOMDEOs> <itemId>XXXX</itemId> <packNum>XXXX</packNum> <packQty>10</packQty> </itemBOMDEOs>

Steps to replicate:
1. Create Simple pack in MFCS
2. Observe published message in RIB-RMS
no ItemBOMDesc tag in the published message
3. Message Consumed in SIOCS without ITEM_COMPONENT entries.

Cause

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In this Document
Symptoms
Cause
Solution
References


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