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OMC: Cloud Agent Installation Failing With Error "[OMCAGNT-0000]: The execution of command [/<AGENT_HOME>/bin/omcli register agent <AGENT_HOME>/core/1.5n.0/install/registration.properties] resulted in error with exit code [255]" (Doc ID 2797468.1)

Last updated on AUGUST 10, 2021

Applies to:

Oracle Management Cloud - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.

Symptoms

Cloud Agent Installation Failing With Following Below Error

./AgentInstall.sh
Unzipping agent software, this may take some time...
Installing Cloud Agent...
Cloud Agent parameter validation started...
Cloud Agent pre-requisite checks started...
Cloud Agent base directory creation started...
Security artifacts download started...
Cloud Agent setup started...
Registering Cloud Agent...

[OMCAGNT-0000]: The execution of command [<AGENT_HOME>/bin/omcli register agent <AGENT_HOME>/core/1.5n.0/install/registration.properties] resulted in error with exit code [255].

 

 

Errors From : <AGENT_LOC>/logs/AgentInstall_YYYYMMDDxxxx.log

2021-07-23 14:39:13 DEBUG ProcessBuilderUtil:120 - Command {<AGENT_IST_LOC>/bin/omcli register agent <AEGNT_HOME>/core/1.5n.0/install/registration.properties} execution completed with exit value [255] and ouput as
{Oracle Management Cloud Agent
Copyright (c) 1996, 2021 Oracle Corporation. All rights reserved.
Enter the registration key:
Exception occured processing registration: reached the limit of 3 attempts
(check the <AGENT_INST_LOC>/sysman/log/emdctlj.log for the access log of ecid: b0f95e82-728e-9443-26040923)
}
2021-07-23 14:39:13 DEBUG JsonUtil:105 - Error messages read successfully.

Stack from <AGENT_INST_LOC>/sysman/log/emdctlj.log file

2021-07-23 14:39:13,443 [1:D72C5DC2] DEBUG - transformed exception
com.sun.jersey.api.client.ClientHandlerException [javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: Illegal given domain name: omc_gateway_server.com]
javax.net.ssl.SSLHandshakeException [java.security.cert.CertificateException: Illegal given domain name: omc_gateway_server.com]
java.security.cert.CertificateException [Illegal given domain name: omc_gateway_server.com]
java.lang.IllegalArgumentException [Contains non-LDH ASCII characters]

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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