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Unable To Create Contact, Opportunity And Account In OEC (Doc ID 2797471.1)

Last updated on AUGUST 09, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, CX Integration

When creating an opportunity/Account/Contact in OEC, the below error message is returned:

Changes have not been saved. Error during integration. Please try again and if error persists communicate with administrator. JBO-29000: Unexpected exception caught:, msg=oracle.fabric.common.PolicyEnforcementException: WSM-00069 : The security header is missing. Ensure that there is a valid security policy attached at the client side, and the policy is enabled.

The issue can be reproduced at will with the following steps:
1. Create opportunity
2. error pops-out


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