(OSF) Back To Agent Console Link Missing After Launching Store as Shopper (Doc ID 2797526.1)

Last updated on JUNE 20, 2024

Applies to:

Oracle Commerce Cloud Service - Version 21.2.5 and later
Information in this document applies to any platform.

Goal

Agent users have logged in to occs-agent and have selected to browse the storefront on behalf of a user, using the launch store as shopper functionality.
When navigating the storefront as the shopper profile there is no header button to return to the agent console.

Solution

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In this Document

Goal

Solution

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(OSF) Back To Agent Console Link Missing After Launching Store as Shopper (Doc ID 2797526.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!