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PO Receipt Line Substracted Of 1 KG (Doc ID 2797798.1)

Last updated on SEPTEMBER 10, 2021

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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PO receipt line substracted of 1 KG

Problem Description
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A PO was created with multiple non Catchweight items with SUAM = KG and the PO was partially received in the client WMS.
The integration is processing multiple lines of receipt. The RIB message is showing the correct quantity received.
In RMFCS results, for each line of receipt, the weight is subtracted by 1 KG.

Example
For item A, quantity in the PO is 100
Warehouse partially receives item A in multiple lines: 20kg + 20kg + 20kg + 20kg
RIB Message sends the multiple message with weight= 20kg + 20kg + 20kg + 20kg
RMFCS SHIPMENT shows multiple lines with received quantity=19kg + 19kg + 19kg + 19kg
ORDLOC show received quantity = 76

Item is non catchweight with SUOM = KG

STEPS
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The issue can be reproduced at will with the following steps:
1. Create PO with Items non Catchweight and SUOM = KG
2. Create a blind weighted receipt from the WMS including multiple lines for each items
3. Confirm each RIB message includes the proper quantity
4. Check the received quantity in MFCS
5.a expected: The quantities received adds up to the correct amount
5.b actual: The quantity received for the item is [expected result - (n) ]
with n being the number of lines sent in the receipt message.

Cause

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In this Document
Symptoms
Cause
Solution
References


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