My Oracle Support Banner

OCI : Trying To Make The External Connection To Database In OCI Fails (Doc ID 2797890.1)

Last updated on MARCH 01, 2022

Applies to:

OCI External Database Management - Version NA to NA [Release NA]
Information in this document applies to any platform.

Symptoms

In OCI (Oracle Cloud Infrastructure), trying to make the external connection to database in OCI throws following error:
Operation to check connection status of external database failed. Please contact Oracle Support and include Work Request id <Request ID>

Error stack observed from <Agent_Inst>/sysman/log/mgmt_agent.log file:

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.