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When open the application the error message appears VTRAT-2867-A (Doc ID 2798125.1)

Last updated on AUGUST 16, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 20.7 to 21.7 [Release 20.7 to 21.7]
Information in this document applies to any platform.

Symptoms

When attempting to log into P6 Professional the following error occurs.

ERROR
-----------------------
* EXCEPTION REPORT *
*****************************************************

Executable: PM.EXE
Application: Primavera P6 Professional 21
Event Code: VTRAT-2867-A
Message:
TCVirtualTable.RefreshAppend: TASKACTV: Access
violation at address 0000000002F9B141 in module
'PM.EXE'. Read of address 0000000000000000
Context:
1: TfrmLogin.FormCreate
2:
3:
4:
5:
6:
7:
8:
9:
10:
Detail:
Type: EAccessViolation
Object Type: TCUltraButton

Cause

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In this Document
Symptoms
Cause
Solution
References


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