PRC:POZ: Internal Supplier Profile Change Approval Conditions Not Working (Doc ID 2798438.1)

Last updated on AUGUST 02, 2022

Applies to:

Symptoms

With simple rule configured as follows:

Conditions:
=================
Procurement BU Equals ABC - DEF (The A and D Company)
--OR--
Organization Details Changed Equals Yes

Action:
==================
Action Type: Approval required
Route Using: Single Approver
User Type: Worker
Employee: XXX, YYY

When adding or changing a Bank Account there are no issues and approvals work as the "Procurement BU" Condition is a BANK ACCOUNT LEVEL ATTRIBUTE
However, when the Organization Details are modified, ONLY the approvals fail and kick out the following fault despite the Operator being an OR and not an AND

Fault
==========
ORABPEL-30103 Ruleset didnt return any results. Reconfigure the conditions in the rule set ProfChgReqSerial for the task IntProfileChangeRequestApproval so that approvers are found. Model the ruleset so that it returns a list builder specification.

Confirmed in payload that ChangedOrgDetailsFlag passes as "Y" ----> Y
So it is unclear why the approval rules are failing.

Changes

Cause

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