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Error When Trying To Access Customer Modules Management Inbox (Doc ID 2798453.1)

Last updated on AUGUST 30, 2021

Applies to:

Oracle Retail Promotion and Markdown Optimization Cloud Service - Version 19.1 and later
Oracle Retail Science Platform Cloud Service - Version 19.1 and later
Information in this document applies to any platform.

Goal

Customer Module Management in Retail Home returns error "An error occurred when loading some or all modules" .

Steps to reproduce:
1. Login to Retail Home.
2. Click on the cogwheel in the bottom left corner of the screen.
3. Click on Application Administration->Customer Module Management.
Error appears.
 

Solution

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