Passport: Result posting fails with a 503 maintenance error even though the zone is in production mode (Doc ID 2798526.1)

Last updated on AUGUST 13, 2021

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 21B and later
Information in this document applies to any platform.

After a zone update, a passport service receives a 503 zone maintenance error when attempting to post results.

The problem occurs even though the zone is not in maintenance mode when this happens (confirmed via zone and integration logs).

The problem starts after the zone is updated.

NOTE: This KM document only applies if the problem started after a zone update/upgrade.

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In this Document

Symptoms

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