Fusion Benefits: the Enrollment can't be Changed at this Time for the Plan. Participant Must Remain Enrolled Until the Earliest Dis-enrollment Date.
(Doc ID 2798603.1)
Last updated on NOVEMBER 30, 2023
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.13.21.04.0 and laterOracle Fusion Benefits - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
Symptoms
When attempting to complete the enrollments for Open LE after conversion LE,
the following error occurs.
ERROR
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The enrollment can't be changed at this time for the plan. The participant must remain enrolled until the earliest dis-enrollment date.
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The enrollment can't be changed at this time for the plan. The participant must remain enrolled until the earliest dis-enrollment date.
STEPS
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The issue can be reproduced at will with the following steps:
1. Process Open and make enrollments.
Cause
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In this Document
Symptoms |
Cause |
Solution |