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Global Human Resources: Error When Attempting To Access HCM Experience Design Studio (Doc ID 2798658.1)

Last updated on SEPTEMBER 10, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

The following feature is provided to create a new sandbox automatically when user clicks on HCM Experience Design Studio: https://www.oracle.com/webfolder/technetwork/tutorials/tutorial/cloud/r13/wn/hcmcommon/releases/21B/21B-hcm-common-wn.htm#F1705

However, when users login, go to My Client Groups -> Quick Actions -> HCM Experience Design Studio, the following message is prompted with a "Continue" button below said message:

Cause

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In this Document
Symptoms
Cause
Solution
References


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