Strategies Recommendation Filters is not Working for Price Condition (Doc ID 2798674.1)

Last updated on OCTOBER 05, 2021

Applies to:

Symptoms

ISSUE STATEMENT

Strategies recommendation pricing filters not working.

STEPS to REPRODUCE

The issue can be reproduced at will with the following steps:

a)
1) Log into Admin UI
2) Navigate to Marketing
3) AI Recommendations - Strategies
4) Created a new Strategy "TestOrcl"
5) Under Recommendation Group - Add condition ,
Condition - Price < 1000 BRL

b)
1) Navigate to Design
2) Query for About Us layout in classic
3) Goto settings of target widget and select TestOrcl (strategy created).

Save and publish the changes related to these two changes.

Findings:
Now see if the recommendations can be seen as defined in strategy Test under - https://xnnnnnxxtst-store.occa.ocs.xxxxxcloud.com/aboutUs

See that the recently created strategy is not working.

Changes

Cause

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