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French Characters Are Rendered Incorrectly In Custom Components In Oracle Digital Assistant (ODA) Resulting In Http 400 Bad Request Error (Doc ID 2798762.1)

Last updated on AUGUST 11, 2021

Applies to:

Oracle Digital Assistant - Version 21.x and later
Information in this document applies to any platform.

Symptoms

French characters are not rendered properly in Custom components in ODA, resulting in http 400 Bad request in API call, as evident in logs excerpt below:

[2021-08-04T07:24:14.396Z] [info] number--->:12349999TNNo--->TN9669Complaint Reason-->Etat civil (Mise a jour nom,prenom,date de naissance)

[2021-08-04T07:24:14.398Z] [info] Votre demande de r?clamation sur ?t? cr??e avec succ?s. Num?ro de billet : 59999. Un repr?sentant du service communiquera avec vous sous peu.

[2021-08-04T07:24:14.404Z] [info] Concat all var data86af123bcxxxxxxxxxxx684test smsLa Solde SN221999996871Votre demande de r?clamation sur ?t? cr??e avec succ?s. Num?ro de billet : 59999. Un repr?sentant du service communiquera avec vous sous peu.1626499999

[2021-08-04T07:24:14.404Z] [info] Public Key from private keyXXX

[2021-08-04T07:24:14.404Z] [info] Option URL Link:https://api.xxxxxxxx.xx:8443/api?token=xxx&subject=test sms&signature=ABC&recipient=12349999&content=Votre demande de r?clamation sur ?t? cr??e avec succ?s. Num?ro de billet : 59999. Un repr?sentant du service communiquera avec vous sous peu.&timestamp=1626430164&key=xxx

[2021-08-04T07:24:14.404Z] [info] option object NaN

[2021-08-04T07:24:14.858Z] [info] 400

[2021-08-04T07:24:14.858Z] [info] ""

[2021-08-04T07:24:14.858Z] [info] Error:null

[2021-08-04T07:24:14.859Z] [warn] conversation SDK done() is deprecated in favor of transition()

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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