Object Store Errors, Unable to Access Certain Assets
(Doc ID 2798849.1)
Last updated on APRIL 03, 2023
Applies to:
Content and Experience Cloud Classic - Version 18.4.1 and laterOracle Content Management - Version 18.4.1 and later
Content and Experience Cloud Service - Version 18.4.1 and later
Information in this document applies to any platform.
Symptoms
Encountering lots of object store errors either in the browser console or displayed in the UI.
For example, when trying to access a particular image asset, the following sort of error appears in the console:
{"detail":"Error accessing file 'IMAGE_EXAMPLE.png' for download. Error retrieving file from object storage : Object Storage - Download error [HTTP 409] [TxId <pod>:<obj_id>].","title":"Unable to render management item","type":"http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html#sec10.5.1","status":"400"}
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |