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OCI Identity Cloud Service (IDCS) - Sync Process Failing - 'ManagedObjectSync Job execution failed for Object Class __ACCOUNT__: org.identityconnectors.framework.common.exceptions.ConnectorException: Execution of GET REST API call on Fusion Apps failed.' (Doc ID 2798859.1)

Last updated on APRIL 03, 2023

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

The Fusion application user sync process in the fusion app within IDCS stripe is failing with a connectivity error. We are therefore unable to sync users between Human Capital Management (HCM) and the Oracle PaaS platforms.

When performing an import (IDCS console login > Oracle Cloud Services > Oracle Applications Cloud (Fusion) > Import > (Import Button) the process ends with status 'Failed'.

Error Message:

Cause

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In this Document
Symptoms
Cause
Solution
 Test app connectivity using REST API endpoint
 Use the UI to check connectivity
 IDCS >FA SCIM API calls


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