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Fusion Global HR: Document of Records Page Showing an ADF Error When an Employee Tries to Navigate to It (Doc ID 2798931.1)

Last updated on AUGUST 19, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.01.0 version, Global Human Resources

When Employee tries to navigate to My Document Records, she sees ADF_FACES error.

Sometimes, it’s just blank, and doesn’t show / load anything at all:

User has the same role that is assigned to all Employees at your company. No one else is seeing this issue.

ERROR
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ADF_FACES-60097: For more information, please see the server's error log for an entry beginning With: ADF_FACES-60096 Server Exception during PPR, #1

STEPS
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The issue can be reproduced at will with the following steps:

1. Log into HCM Cloud as the affected user
2. Click on the My Documents link under the Quick Actions section.
3. Observe that nothing loads.
4. Navigate back to the home page
5. Click on My Personal Information icon.
6. Click on My Documents.
7. Observe ADF error message

Cause

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