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Stock Counts Doubling When Clicking Save & Continue On Ad Hoc Stock Count (Doc ID 2799002.1)

Last updated on AUGUST 16, 2021

Applies to:

Oracle Retail Store Operations Cloud Service - Version 19.2 and later
Information in this document applies to any platform.

Symptoms

Stock Counts Doubling counted quantity when clicking Save & Continue on Ad Hoc Stock Count


Steps to reproduce:

1. On Store Operation Cloud Service (SOCS), Go to Inventory Management -> stock count -> create Ad Hoc -> Count Items Screen.
2. On Count Items screen, in Item Fields, scan Item -> click "Save & Continue" button and then the user goes back into the system
Note: the doubling of the count occurs when the users hits Save & Continue, and then hits Save.

Checking the count on Enterprise Inventory Cloud Service (inventory Management -> stock count authorize), user can see qty doubled for the previous counts.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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